Privacy and cookie policy

Who we are

Walking West is the trading name of small group walking holidays operated by Sara Hudston Ltd. Our website address is: https://www.walkingwest.co.uk.

Who is responsible for these policies

This policy is updated from time to time. The latest version is published on this page.

This website privacy policy was last updated on 25 September 2018.

If you have any questions or complaint about this policy, please email Sara Hudston, register@walkingwest.co.uk 

What personal data we collect and why we collect it

We collect personal data via email from guests who book our services. This enables us to provide an efficient service and comply with relevant tourism legislation. Data may include passport details, home address and telephone numbers, age and medical conditions.

This data is stored in a password protected file and only accessed by employees and contractors of Walking West as necessary.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google Analytics to track details such as how many visitors browse this site, what country they are in and how long they spend on each page.

Who we share your data with

We do not share your data with third parties.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We keep guests’ booking data for five years after the date of their last journey with us.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

How we protect your data

Personal data is password protected and only accessed by individuals authorised by Walking West.

What third parties we receive data from

We use averaged data from social media services including Instagram and Twitter. We also use data from Google Analytics to track the number of people  visiting this website.